Casino Spinsup

Privacy Policy

Privacy Policy

Last Updated: May 4, 2026

At spinsupcasinos.com, we respect your privacy and are committed to protecting your personal data. This policy outlines our practices in compliance with GDPR and PIPEDA standards.

1. Who is Managing Your Data?

The website spinsupcasinos.com is owned and operated by Novatrix SRL, incorporated in Costa Rica (Company Registration Number 3-102-893958).

2. What We Collect and Why

We collect information to provide a safe, legal, and personalized gaming experience.

Data Category What it Includes Purpose
Identity and Contact Full name, date of birth, address, email, phone. Identity verification (KYC) and account setup.
Financial Bank details, Source of Wealth documents. AML compliance and processing withdrawals.
Gaming Data Wagering history, login times, bonuses. Fair play monitoring and responsible gaming.
Technical IP address, location, browser and device info. Site security and platform optimization.

3. Legal Grounds for Processing

We only use your data when we have a legal right:

  • Contractual Necessity: To run your account and process bets.

  • Legal Obligation: To meet Anti-Money Laundering (AML) and tax laws.

  • Legitimate Interest: To prevent fraud and improve our platform.

  • Consent: To send you exclusive promotional offers (optional).

4. Data Sharing and Security

We do not sell your information. Data is only shared with:

  • Game and Payment Providers: To facilitate gameplay and transactions.

  • Compliance Services: For automated ID and fraud checks.

  • Legal Authorities: If required by law or for player safety.

Security Measure: Your account is protected by encryption and a unique ID. We strongly encourage all players to enable Two-Factor Authentication (2FA).

5. Retention: The Five Year Rule

Per international Anti-Money Laundering regulations, we are required to keep your personal information for a minimum of five years after your account is closed. Data erasure requests made before this period expires cannot be fulfilled due to these legal requirements.

6. Your Legal Rights

You have the right to:

  • Access and Correct your personal data.

  • Withdraw Consent for marketing at any time.

  • Object to data processing under certain conditions.

  • Request Portability of your data to another provider.

  • Complain to a Data Protection Authority if you feel your privacy is at risk.

7. Age Requirement

This site is strictly for individuals aged 18 or older. We do not knowingly collect data from minors. If a minor is found using the site, we will take immediate steps to delete the data and terminate the account.

By using spinsupcasinos.com, you agree to the terms outlined in this policy. For any questions, please reach out to our DPO or contact us via Live Chat.

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